Privacy Policy

Last Updated:  28-Oct 2025

1. Introduction
This Privacy Policy explains how Transition Technologies Limited (UK Company No. 12992455) and its registered affiliate in Pakistan (“we,” “our,” “us”) collect, use, disclose, and safeguard your information when you visit our website www.hostingorphic.com and use our hosting, domain registration, and related services (the “Services”). We are committed to protecting your privacy and handling your data in an open and transparent manner.

We are a data controller registered with the UK Information Commissioner’s Office (ICO Registration No. ZB687481).

2. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data which we have grouped together as follows:

• Identity Data: First name, last name, username or similar identifier.

• Contact Data: Billing address, delivery address, email address, and telephone numbers.

• Financial Data: Payment card details. We use third-party payment processors and do not store full card details on our servers.

• Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

• Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

• Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

• Usage Data: Information about how you use our website and Services, including full URLs, clickstreams to and from our site, page response times, download errors, and page interaction information.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

• Content Data: Any content, files, databases, or emails you upload, store, or host on our servers.

3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to provide hosting services).

• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.

• Where we need to comply with a legal or regulatory obligation.

4. Disclosures of Your Personal Data
We may share your personal data with the parties set out below for the purposes set out in this policy.

• Internal Third Parties: Our staff in our UK and Pakistan offices who are involved in the delivery of your services, under strict confidentiality agreements.

• External Third Parties:

  • Service Providers: acting as processors who provide IT, data center, payment processing, and system administration services.

  • Domain Registries: such as ICANN, Nominet, and Verisign, who require the public disclosure of WHOIS data for domain registrations.

  • Professional Advisers: including lawyers, bankers, auditors, and insurers.

  • Regulators and Authorities: who require reporting of processing activities in certain circumstances.

• International Transfers: We transfer your personal data between our UK and Pakistan entities. We ensure all such transfers are compliant with data protection laws and are protected by appropriate safeguards, including Standard Contractual Clauses and binding corporate rules.

5. Data Security
We have implemented stringent security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. These include encryption (SSL/TLS), secure data centers with controlled access, and regular security testing.

6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Upon termination of your account, your data will be permanently deleted from our live systems after a grace period, except where we are legally required to retain it.

7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• The right to request access to your personal data.

• The right to request correction of your personal data.

• The right to request erasure of your personal data.

• The right to object to processing of your personal data.

• The right to request restriction of processing your personal data.

• The right to request transfer of your personal data.

• The right to withdraw consent.

To exercise any of these rights, please contact us using the details below.

8. Contact Details
Our full details are:

Full name of legal entity in Pakistan: 

Transition Technologies

Email address for privacy inquiries: 

hello@hostingorphic.com
Telephone: +92 (300) 185-4820 (Pakistan)

Full name of legal entity UK: 

Transition Technologies Limited (Registered in England & Wales, Company No. 12992455)

Email address for privacy inquiries: 

hello@hostingorphic.com
Telephone:

+44 (788) 324-8593 (UK)